1. Introduction
Teerex Blinds & Shutters (“Teerex”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
2. Information We Collect
We may collect personal information including:
- Full name
- Phone number
- Email address
- Residential or business address
- Details relating to your enquiry or project
- Measurements and installation information
- Any information you provide through our contact forms
- Website usage information, including cookies, analytics, IP address, browser type and pages visited
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Prepare quotations
- Arrange site visits, consultations and installations
- Process orders
- Provide customer support
- Improve our website and services
- Maintain our business records
- Send promotional material or marketing communications where you have consented or where permitted by law
4. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose your information to:
- Our employees and installers
- Manufacturers and suppliers involved in fulfilling your order
- Delivery and logistics providers
- Professional advisers such as accountants, legal advisers or IT providers
- Government authorities where required by law
All third parties are expected to protect your information appropriately.
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
These technologies help us understand how visitors use our website and improve the user experience.
You can disable cookies through your browser settings, although some website features may not function correctly.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we use commercially reasonable security measures, no method of internet transmission or electronic storage is completely secure.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.
To make a request, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Teerex Blinds & Shutters
Email: admin@teerexblindsandshutters.com.au
Phone: 0458 521 536
Website: www.teerexblindsandshutters.com.au
Contact Form: Available on our website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be available on our website.